Response Time: Within 30 minutes.
Recovery Time: Targeted within 24 hours (Spare parts replacement is subject to actual delivery times).
Specialized in agricultural plastic manufacturing, quality products & thoughtful full‑service for agriculture.
Provide professional after-sales support, ensure stable product performance and protect global customers’ benefits.
Installation & Commissioning
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
Professional Technical Training
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
Warranty & Spare Parts Supply
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
24/7 Technical Support
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
Maintenance and value-added services
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
Overseas Dedicated Service
If users encounter any problems with maintenance or operation, they can call our after-sales service department to consult with our technicians.
Answers to every question you care about, eliminating all concerns before cooperation. Quickly learn about product performance, application solutions and service processes, so you can select with confidence and cooperate with ease.
Q: Do you provide installation and staff training?
A: Certainly! We can dispatch experienced engineers to your facility for on-site installation and staff training. We also offer remote online guidance to assist your team.
Q: What is the warranty period?
A: All our machines come with a 12-month warranty, and our technical team guarantees a response to any issue within 6 hours.
Q: What happens if a machine part fails?
A: During the warranty period, we provide free replacement parts (excluding wear parts). For wear parts, we charge only a nominal fee.
Q: How is the machine inspected before delivery?
A: We offer real-time video testing prior to shipment and provide detailed inspection reports and videos. You are also welcome to visit our factory for on-site testing.
Q: Can you customize machines not listed on the website?
A: Certainly! We specialize in tailored solutions—simply let us know your needs, and we will design the machinery according to your specific requirements.